Ristianti, Dina Hajja and Syahindra, Wandi (2025) Development of smart digital interactive service as a strategy for guidance and counseling services in higher education. Journal of Education and Health Promotion, 14 (1). pp. 1-14.

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Abstract

The digitalization of guidance and counseling services are easy to access and effective in higher education. This study aims to develop Smart Digital Interactive Service as a strategy for guidance and counseling services in higher education. This study is a form of Research and Development (R&D) research that employs the waterfall approach model, which consists of four primary phases: Planning, analysis, design, and implementation. Research subjects were selected by purposive sampling, where subjects were selected based on specific objectives. Smart Digital Interactive Service products are assessed by four phases: information technology experts and guidance and counseling experts and content expers. The effectiveness of the product was evaluated by 15 students on a limited scale, and then by 30 students on a larger scale. Using questionnaires, researchers gathered information on the effectiveness of Smart Digital Interactive Service products as guidance and counseling service strategies in universities. The scores were assessed in percentages and grouped based on the “eligible” category. The outcomes demonstrated that Smart Digital Interactive Service development is “highly practicable.” The evaluation is based on the advantages, functions, communication, material content, language, and communication. This study demonstrates that Smart Digital Interactive Service is “feasible” for use in higher education as a strategy for guidance and counseling service delivery.

Item Type:	Article
Creators:	Creators Email Ristianti, Dina Hajja dinahajja@iaincurup.ac.id Syahindra, Wandi wandi.syahindra@gmail.com
Subjects:	L Education > L Education (General) T Technology > T Technology (General)
Depositing User:	Administrator Repository
Date Deposited:	06 Jan 2026 04:44
Last Modified:	06 Jan 2026 04:44
URI:	http://repository.iaincurup.ac.id/id/eprint/1840

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