Benefit of benchmarking methods in several industries: a systematic literature review

Sutia, Sabar and Riadi, Refren and Fahlevi, Mochammad and Istan, Muhammad and Juhara, Sutersna and Pramono, Rudy and Purwanto, Agus and Purba, Jhon Tampil and Parhehean, Ashiong and Juliana, Juliana (2020) Benefit of benchmarking methods in several industries: a systematic literature review. Systematic Reviews in Pharmacy (Sys Rev Pharm.), 11 (8). pp. 508-518. ISSN 0976-2779

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ABSTRACT The aim of this paper is to determine the benefits of benchmarking methods in the industry, the benefits of implementing benchmarking to customer satisfaction, increased productivity, quality improvement, continuous improvement, market performance, environmental awareness and industry competitiveness. The method used in this research is literature review, data collection and originating information from reputable international journals on benchmarking in the industry, there are 42 of international journals articles collected and as a source of data analysis review.The data in this paper is secondary data sources referred to several articles from reputable international journals. The results of the literature review are found that benchmarking in industrial companies provides benefits that are increased customer satisfaction, increased productivity, increased quality, the implementation of continuous improvement, increased market performance, increased environmental awareness and increased industrial competitiveness. This research can be used as a new reference for researchers to conduct further research and provide the benefit of adding literacy to other researchers who will examine the topic of benchmarking in the industry. Keywords: Bechmarking, Manufacturing Industries, Schematic Literature Review

Item Type: Article
Fahlevi, MochammadUNSPECIFIED
Juhara, SutersnaUNSPECIFIED
Purba, Jhon TampilUNSPECIFIED
Parhehean, AshiongUNSPECIFIED
Juliana, JulianaUNSPECIFIED
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Syariah dan Ekonomi Islam > Ekonomi Syariah
Depositing User: Mrs. Eke Wince
Date Deposited: 26 Jul 2022 10:19
Last Modified: 03 Aug 2022 09:44

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